Privacy Policy

This Privacy Policy applies to the website at retom.ru (hereinafter — the “Website”) operated by NPP Dynamics LLC and governs the processing of personal data of Website users (visitors).

1. Definitions of terms

Personal data — any information relating to a directly or indirectly identified or identifiable natural person (the data subject).

Processing of personal data — any action or set of actions performed with personal data, including collection, recording, storage, updating, use, transfer and deletion.

Operator — NPP Dynamics LLC, which organizes and carries out the processing of personal data.

User — any visitor to the Website.

Cookies — a small piece of data sent by a web server and stored on the user’s device.

2. General provisions

By using the Website, the User consents to this Privacy Policy and to the processing of their personal data on the terms set out herein. If the User does not agree with the Policy, they must stop using the Website.

This Policy applies only to this Website. The Operator does not control and is not responsible for third-party websites that the User may access via links available on the Website.

3. Personal information

The Operator processes personal data that the User provides when filling in forms on the Website (requests for a commercial offer, callback requests, training applications, account registration), for example: full name, organization, position, phone number, email address, city, and the content of the message.

The Operator also processes impersonal data automatically collected by the Website software, including IP address, browser and operating system information, and pages visited.

4. Purposes of processing the User’s personal information

Personal data is processed in order to: identify the User; provide the requested products, services and information; send commercial offers, invoices and technical materials; process training and support requests; and improve the quality of the Website and the services offered.

5. Methods and terms of processing personal information

Personal data is processed by any lawful means, including in automated information systems. The Operator takes appropriate measures to protect personal data from unlawful access. Personal data is stored for no longer than required by the purposes of processing or by applicable law, after which it is deleted or anonymized.

6. Processing of personal information using cookies and counters

The Website uses cookies and web analytics tools to ensure the Website functions correctly and to analyze traffic. The User may disable cookies in their browser settings; however, this may affect the operation of some Website features.

7. Protection of personal information

The Operator implements the necessary legal, organizational and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying or distribution, and from other unlawful actions.

8. Changing personal information

The User may at any time clarify, update or request the deletion of their personal data by sending a request to the Operator using the contact details below.

9. Dispute resolution

Before going to court over disputes arising from the relationship between the User and the Operator, the mandatory pre-trial (claim) procedure must be followed. Any lawsuit is subject to the applicable law at the Operator’s location.

10. Contacts and additional terms

The Operator has the right to amend this Privacy Policy without the User’s consent. The new version takes effect once published on the Website, unless otherwise provided by the new version.

Questions regarding this Policy can be sent to: info@retom.ru, or by phone at +7 (8352) 32-52-00.